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Article

SAP Backs Off Maintenance Increase

Singed by reactions to its plans of increasing support contracts prices, SAP Tuesday postponed any move until early next year

SAP Business One

Singed by user reaction to its plans to up the price of its support contracts, SAP Tuesday postponed any move until early next year. Meanwhile, it’s set up a task force charged with talking to enterprise customers to reinforce the perceived value of their support agreements and justify the proposed price increases. SAP wants to raise the price from ~17% of the license fee a year to 22%. Given the economic temper of the times, SAP is expected to get a lot of pushback.

More Stories By Maureen O'Gara

Maureen O'Gara the most read technology reporter for the past 20 years, is the Cloud Computing and Virtualization News Desk editor of SYS-CON Media. She is the publisher of famous "Billygrams" and the editor-in-chief of "Client/Server News" for more than a decade. One of the most respected technology reporters in the business, Maureen can be reached by email at maureen(at)sys-con.com or paperboy(at)g2news.com, and by phone at 516 759-7025. Twitter: @MaureenOGara

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